Welcome to Kidswearco.com’s FAQ section! We’re here to help active families like yours get the sportswear your kids need quickly and hassle-free. Below you’ll find answers to our most common questions about products, shipping, returns, and more.

About Our Products

What types of sportswear do you offer for kids?
We specialize in high-quality athletic wear for active children, including:
  • For Boys: Shorts, T-Shirts & Polos, Tracksuit Bottoms, Training Tops
  • For Girls: Leggings & Tracksuit Bottoms, Shorts & Skorts, T-Shirts, Training Tops
  • Unisex Options: Gaelic Shorts, Leggings, Shorts, T-Shirts, Training Tops
All our products are designed for durability and performance during play, practice, and everyday adventures.
What makes your sportswear different from others?
Our products are specifically designed for active kids with features like:
  • Premium moisture-wicking fabrics
  • Reinforced stitching for durability
  • Comfortable fits that allow freedom of movement
  • Styles that transition from practice to playground

Ordering & Account Questions

How do I create an account?
You can create an account during checkout by selecting “Create an Account” after entering your email address. Having an account allows you to track orders, save your information for faster checkout, and view your order history.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.

Shipping & Delivery

What shipping options do you offer?
We offer two convenient shipping options:
  1. Standard Shipping ($12.95): Delivered via DHL or FedEx in 10-15 days after dispatch – perfect when you need gear quickly
  2. Free Shipping: Available on orders over $50, delivered via EMS in 15-25 days after dispatch – great for planned purchases
All orders are processed within 1-2 business days from our Montgomery warehouse.
Do you ship internationally?
Yes! We ship worldwide to active families across the globe, excluding some Asian and remote regions. Wherever your family’s adventures take you, we’ll deliver premium children’s athletic wear right to your doorstep.
How can I track my order?
Once your order ships, you’ll receive an email notification with tracking information. You can use this to follow your package’s journey from our warehouse to your home.

Returns & Exchanges

What is your return policy?
We stand by the quality of our products but understand that sometimes returns are needed. We offer a 15-day return policy from the date you receive your order. Items must be in original condition with tags attached.
How do I initiate a return?
To start a return, simply contact our customer service team at [email protected] within 15 days of receiving your order. We’ll guide you through the simple return process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product).

Contact Information

How can I contact customer service?
Our friendly customer service team is available via email at [email protected]. We typically respond within 24-48 hours.
Where is your company located?
Our warehouse and operations are based at:
Columbia Sales Store
9134 Brook Park Dr
Montgomery, US 36117

At Kidswearco, we believe childhood isn’t a spectator sport – and neither is waiting for quality gear. If you have any other questions, don’t hesitate to reach out!